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HP Jornada, Palmtop, and Omnigo - Resetting the Device|

In this document:

Introductionback to table of contents

This document explains how to perform a hard and a soft reset on an HP Jornada, Palmtop, or Omnigo device. These devices may need to be reset after information is restored from the desktop PC, when the operating system stops responding, passwords are lost, the operating system becomes corrupted, or many other reasons. Depending on the situation, a soft or a hard reset may be necessary.

Before resettingback to table of contents

Understanding the difference between a hard and a soft reset is important in deciding when to use them.

    Soft reset

    A soft reset (also called a "warm boot") is similar to restarting a desktop PC. A soft reset restarts the operating system and closes any opened applications without losing any saved data. Performing a soft reset resolves many issues and serves as a good first step to troubleshooting problems.

    Hard reset

    A hard reset (also called a "factory default" reset) restores the HP Jornada to its original state, erasing everything added after it came out of the box from the factory. To ensure the safety of personal information in case a factory default reset is necessary, regularly back-up data to the desktop PC (using Microsoft (R) ActiveSync or Windows CE Services) or to a CompactFlash or PC Card (using the HP Jornada backup application). Perform a hard reset only when the HP Jornada does not respond to a soft reset.

Performing a soft resetback to table of contents

Complete the following steps to perform a soft reset:

    NOTE: A soft reset clears all unsaved information from the device. If possible, save important information before resetting the device.

  1. Remove any cards and accessories, including cables, cradle, and AC adapter.
  2. Complete the appropriate steps from one of the Reset Information tables.

Performing a hard resetback to table of contents

Complete the following steps to perform a hard reset:

    CAUTION: A hard reset will erase all data entered since the device was purchased, including all files, system settings, and programs you have installed. Erased data is not recoverable unless the device has been backed up.

  1. Disconnect all cables attached to the HP Jornada, including the AC adapter.
  2. Complete the appropriate steps from the appropriate Reset Information table below and then press the ON/OFF button again to restart the HP Jornada.

HP Jornada reset informationback to table of contents

The following information applies only to HP Jornada devices.

Model name

Soft reset

Hard reset

HP Jornada 420, 430, and 430se

Press RESET on the back of the device with the stylus.example

Remove the batteries and press RESET for 5+ seconds.

HP Jornada 520, 525, 540, 545, 547, and 548

Press the red RESET button on the back of the device.example

Press and hold the RESET button and Press ON/OFF.

HP Jornada 564, 565, 567, and 568

Press the red RESET button on the back of the device.example

Remove the main and backup battery for five minutes.

HP Jornada 680, 680e, 690, 690e, 710, 720 and 728.

Press the red RESET button on the left by the Tab and Q keys.example

Remove the main and backup battery for five minutes.

HP Jornada 820 / 820e

Press the red RESET button in the right corner by the ON/OFF key.example

Remove the main and backup batteries for five minutes.

HP Jornada 928

Press the red RESET button on the back of the device.example

Press and hold the RESET button and Press ON/OFF.

HP Palmtop reset informationback to table of contents

The following information applies only to HP Palmtops.

Model name

Soft reset

Hard reset

HP Palmtop 95LX, 100LX, 200LX, and 1000LX

Press the CONTROL + ALT + DELETE keys at the same time.

Press the CONTROL, SHIFT, and ON keys at the same time -or- remove the main and backup battery for five minutes.

HP Palmtop 300LX, 320LX, and 360LX

Press the red RESET button in the backup battery compartment.example

Remove the main and backup battery for five minutes.

HP Palmtop 620LX and 660LX

Press the red RESET button in the backup battery compartment or press the CONTROL, ON-OFF, and BACKSPACE buttons at the same time.example

Remove the main and backup battery for five minutes.

HP Omnigo reset informationback to table of contents

The following information applies only to HP Omnigos.

Model name

Soft reset

Hard reset

HP Omnigo 100 / 120

Press the RESET button on the bottom of the device.example

Remove the main and backup battery for five minutes.

HP Omnigo 700LX

Press the CONTROL + ALT + DELETE keys at the same time.

Remove the main and backup battery for five minutes.

Windows (R) and MS Windows (R) are U. S.
registered trademarks of Microsoft Corp.

Microsoft (R) is a U.S. registered trademark of
Microsoft Corp.

Copyright Hewlett-Packard Co. 2001
This information is subject to change without notice and
is provided "as is" with no warranty.
Hewlett-Packard shall not be liable for any direct,
indirect, special, incidental or consequential damages
in connection with the use of this material.

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